Relais & Chateaux Chaptel Hangzhou | Hotel in Hangzhou
Hotel in Shangcheng, Hangzhou
Luxury hotel with free parking, 4-minute walk to West Lake
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a meeting room.
Relais & Chateaux Chaptel Hangzhou offers 26 air-conditioned accommodations with free minibar items and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Amenities
Facility Overview
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Free toiletries
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Bathrobes
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Separate bathtub and shower
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Hair dryer
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Rainfall showerhead
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Towels
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Deep soaking bathtub
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Private bathroom
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Air conditioning
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Blackout drapes/curtains
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Pillow menu
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Free cribs/infant beds
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Select Comfort bed
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Down comforter
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Premium bedding
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Bed sheets
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Phone
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Safe
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Soundproofing
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Desk
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Slippers
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Iron/ironing board (on request)
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Turndown service
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1 bar
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Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: CNY 188 for adults and CNY 94 for children
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1 restaurant and 1 coffee shop/cafe
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Free minibar
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Electric kettle
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Free bottled water
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Height restrictions apply for onsite parking
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Free self parking on site
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Roundtrip airport shuttle (surcharge)
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Limited onsite parking
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Wheelchair-accessible registration desk
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Wheelchair-accessible concierge desk
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This property does not have elevators
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible business center
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible restaurant
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Cable channels
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32-inch flat-screen TV
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Meeting room
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24-hour business center
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Front-desk safe
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ATM/banking services
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Chinese (Mandarin)
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English
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Smoke-free property
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Snack bar/deli
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Soundproofed rooms
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Free cribs/infant beds
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Laundry facilities
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Porter/bellhop
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Daily housekeeping
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Tour/ticket assistance
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Concierge services
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24-hour front desk
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Turndown service
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Laundry facilities
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Dry cleaning service
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Luggage storage
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi and wired Internet
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Garden
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Terrace
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Suite, 1 King Bed, Ensuite, Garden Area
Room Size:
1076 square feet m2
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GeneralSquare feet - 1076, Number of living rooms 0, Ping - 30.24, Number of bedrooms - 1, Balcony, Bed count minimum 1, Square meters - 100, Bed count maximum 1 |
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Classic Townhome, 1 King Bed, Terrace
Room Size:
1076 square feet m2
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GeneralSquare feet - 1076, Rollaway/extra beds (surcharge), Terrace, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Number of living rooms 1, Bed count maximum 1 |
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Family Townhome, 2 Bedrooms, Patio, City View
Room Size:
1292 square feet m2
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GeneralSquare meters - 120, Number of living rooms 0, Rollaway/extra beds (surcharge), Patio, Number of bedrooms - 2, Ping - 36, Square feet - 1292, Extra bed count 1, Balcony or patio, Deck or patio, Bed count minimum 2, City view, Bed count maximum 2 |
FAQ's
Is this Shangcheng hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Shangcheng hotel have a swimming pool?
No, this Shangcheng hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shangcheng hotel?
Best-rates for the Shangcheng hotel starts from $341 per night with includes Air Conditioner, TV, Internet, Laundry, Balcony/Terrace, Accessibility, Business Services, Restaurant, Toiletries, Breakfast, Child Friendly, Parking, Security/Safety, Bedding/Linens, Bar, Kitchen, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shangcheng hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangcheng hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shangcheng hotel?
Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shangcheng hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
