Is this Renaissance Hangzhou Northeast Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Renaissance Hangzhou Northeast Hotel have a swimming pool?

Yes, this Renaissance Hangzhou Northeast Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Renaissance Hangzhou Northeast Hotel?

Best-rates for the Renaissance Hangzhou Northeast Hotel starts from $94 per night with includes Security/Safety, Wellness Facilities, Restaurant, Breakfast, Internet, Kitchen, Balcony/Terrace, Transportation/Shuttle, Barbecue/Outdoor Cooking, Child Friendly, Laundry, Accessibility, Pool, Bar, Guest Services, Air Conditioner, Wheelchair Accessible, Business Services, Bedding/Linens, Spa, Toiletries, Entertainment, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Renaissance Hangzhou Northeast Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Renaissance Hangzhou Northeast Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Renaissance Hangzhou Northeast Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Renaissance Hangzhou Northeast Hotel?

Based on the information reported by the owner or manager, the Renaissance Hangzhou Northeast Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Renaissance Hangzhou Northeast Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Renaissance Hangzhou Northeast Hotel | Hotel in Hangzhou

| 9.4 (34 Reviews) | 1 Bathroom

Yuhang Qu Hotel | Renaissance Hangzhou Northeast Hotel

Hotel in Yuhang Qu, Hangzhou

Luxury hotel with 3 restaurants connected to the convention center in Hangzhou
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Housekeeping is available on request.
Renaissance Hangzhou Northeast Hotel offers 171 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Separate bathtub and shower

Hair dryer

Rainfall showerhead

Towels

Deep soaking bathtub

Designer toiletries

Private bathroom

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Hypo-allergenic bedding

Pillow-top mattress

Pillow menu

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Down comforter

Bed sheets

Phone

Safe

Soundproofing

Recycling

Individually furnished

Laptop-friendly workspace

Individually decorated

Desk

Restaurant dining guide

Free newspapers

Iron/ironing board

Water-efficient showers only

Local maps

Slippers

Turndown service

Energy-saving switches

Connecting rooms available

Window screens

Breakfast

1 bar

24-hour room service

3 restaurants

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 168 for adults and CNY 84 for children

Free bottled water

Electric kettle

Coffee/tea maker

Minibar

Cookware/dishes/utensils

Refrigerator

Parking

Train station shuttle on request, at scheduled times

Limo/town car service

Offsite parking available (CNY 80 per day)

24-hour roundtrip train station shuttle (surcharge)

Limited onsite parking

Free self parking on site

Bus station shuttle (surcharge)

Wheelchair-accessible parking available

Height restrictions apply for onsite parking

Electric car charging station on site

Accessibility

Wheelchair-accessible registration desk

Front entrance ramp

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk height (inches): 59

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Height-adjustable showerhead

In-room accessibility

Lever door handles

Magnifying mirror

Wheelchair-accessible parking

Wheelchairs available on site

Wheelchair-accessible business center

Braille signage

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Activities

Theme parks

Sauna

Playground

Indoor pool

Steam room

Fitness classes

Children's pool

Lifeguards on site

24-hour fitness center

Entertainment

LCD TV

Premium channels

General

Conference center (1650 square feet of space)

Meeting rooms - 6

Business center

Ballroom

Front-desk safe

Gift shop/newsstand

ATM/banking services

Reception hall

Elevator

Free newspapers in lobby

Banquet hall

Chinese (Mandarin)

English

Korean

Rooftop garden

Smoke-free property

Comprehensive recycling policy

Comprehensive food waste policy

Guest Services

Playground

Free cribs/infant beds

Indoor pool

Refrigerator

Rollaway/extra beds (surcharge)

Soundproofed rooms

Laundry facilities

Children's pool

Babysitting (surcharge)

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Turndown service

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

BBQ grill(s)

Garden

Pool sun loungers

Outdoor furniture

Picnic area

Lifeguards on site

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 16

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 155 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 168 for adults and cny 84 for children nearby parking fee: cny 80 per day late check-out is available for a fee (subject to availability) rollaway bed fee: cny 155 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay, apple pay, wepay, and unionpay quickpass special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Robert P

Oct 10, 2024 05:20:18 PM

Review Score: 6

Summary: Hotel is very clean and rooms are comfortable. Unfortunately the service staff are poorly trained, especially in the lobby bar. Not the fault of the staff but rather with management.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Mountain View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Mountain view, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Room, 2 Double Beds, City View Room Size: 484 square feet m² 2 Double Beds	General Number of living rooms 0, Accessible vanity height (inches) - 59, Number of bedrooms - 2, Wheelchair-accessible bathroom vanity, Square feet - 484, Ping - 13.60, Accessible vanity height (centimeters) - 150, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Double Beds, Mountain View Room Size: 484 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 2, Square feet - 484, Mountain view, Ping - 13.6, Extra bed count 1, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Accessible vanity height (inches) - 59, Square feet - 484, Extra bed count 1, Square meters - 45, Portable bathtub seat, Bathroom grab bars, Wheelchair-accessible bathroom vanity, Ping - 13.60, Accessible vanity height (centimeters) - 150, Bed count minimum 1, Bed count maximum 1, City view
Club Room, 2 Double Beds, City View Room Size: 484 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 2, Square feet - 484, Ping - 13.6, Extra bed count 1, Square meters - 45, Bed count minimum 2, City view, Bed count maximum 2
Club Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Ping - 13.60, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, City view
Club Suite, 1 King Bed, City View Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 969, Square meters - 90, Ping - 27.23, Separate sitting area, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area, City view