Krystal Cancun | Resort in Cancun
Resort in Punta Cancun, Cancun
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Krystal Cancun offers 502 accommodations with minibars and laptop-compatible safes. 42-inch LED televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shower
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Soap
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Shampoo
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Private bathroom
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Towels
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Rainfall showerhead
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Free toiletries
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Toilet paper
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Heating
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Air conditioning (climate-controlled)
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Blackout drapes/curtains
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Guidebooks/recommendations
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Soundproofing
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Connecting rooms available
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Laptop-compatible safe
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Restaurant dining guide
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Phone
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Window screens
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Recycling
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Iron/ironing board
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24-hour room service
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5 restaurants
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Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 390 for adults and MXN 195 for children
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3 bars/lounges, 1 swim-up bar and 1 poolside bar
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Minibar
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Dining table
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Coffee/tea maker
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Free self parking on site
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Free valet parking on site
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Limited onsite parking
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Elevator
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Elevator door width (inches): 36
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Steam room
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Beach volleyball
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Hot tub
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Shopping
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Fitness center
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Billiards/pool table
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Children's pool
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Sauna
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Yoga classes
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Outdoor pool
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Full-service spa
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Parasailing
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Windsurfing
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Scuba diving
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Boat tours
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Sailing
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Fishing
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Golfing
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Snorkeling
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Cable channels
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42-inch LED TV
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Meeting rooms - 5
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Babysitting (surcharge)
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Soundproofed rooms
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In-room child care (surcharge)
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Snack bar/deli
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Children's pool
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Children's toys
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Outdoor pool
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Dining table
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Laundry facilities
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Children's books
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Free children's club
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Wedding services
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Multilingual staff
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Luggage storage
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Tour/ticket assistance
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Dry cleaning service
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Daily housekeeping
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24-hour front desk
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Concierge services
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Laundry facilities
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Hair salon
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool sun loungers
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Vegetable garden
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Beachfront location
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Garden
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Beach umbrellas
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Pool umbrellas
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Spa open daily
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Aromatherapy
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Body scrubs
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Manicures and pedicures
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Facials
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Massages
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Massage/treatment rooms
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Body wraps
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2 treatment rooms
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a fire extinguisher, a smoke detector, and a security system this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 005-007-000112/2025
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Romantic Room, 1 King Bed, Balcony, Oceanfront
Room Size:
366 square feet m2
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GeneralRoom and bed type depend on availability check-in, Balcony, Square meters - 34, Square feet - 366, Ocean view, Free bottled water, Balcony or patio, Slippers, Wheelchair accessible, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Club level room, Ping - 10.29, Bed count minimum 1, Bed count maximum 1 |
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Standard Room, 2 Double Beds, City View
Room Size:
344 square feet m2
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GeneralRoom and bed type depend on availability check-in, Square meters - 32, Square feet - 344, City view, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 9.67, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Standard Room, 1 King Bed, City View
Room Size:
344 square feet m2
|
GeneralRoom and bed type depend on availability check-in, Square meters - 32, Square feet - 344, City view, Wheelchair accessible, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9.67, Bed count minimum 1, Bed count maximum 1 |
|
Club Room, 2 Double Beds, Balcony, Ocean View
Room Size:
366 square feet m2
|
GeneralRoom and bed type depend on availability check-in, Balcony, Square meters - 34, Square feet - 366, Ocean view, Free bottled water, Balcony or patio, Slippers, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Club level room, Rollaway/extra beds (free), Ping - 10.29, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
|
Club Room, 1 King Bed, Balcony, Ocean View
Room Size:
366 square feet m2
|
GeneralRoom and bed type depend on availability check-in, Balcony, Square meters - 34, Square feet - 366, Ocean view, Free bottled water, Balcony or patio, Slippers, Wheelchair accessible, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Club level room, Ping - 10.29, Bed count minimum 1, Bed count maximum 1 |
|
Family Studio, 1 King Bed with Sofa bed, Ocean View
Room Size:
431 square feet m2
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GeneralRoom and bed type depend on availability check-in, Square meters - 40, Square feet - 431, Ocean view, Free bottled water, Furnished balcony, Microwave, Refrigerator, Slippers, Sofa bed, Wheelchair accessible, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Club level room, Ping - 12.11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Deluxe Room, 2 Double Beds, Balcony, Ocean View
Room Size:
344 square feet m2
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GeneralRoom and bed type depend on availability check-in, Balcony, Square meters - 32, Square feet - 344, Ocean view, Balcony or patio, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 9.67, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Deluxe Room, 1 King Bed, Balcony, Ocean View
Room Size:
344 square feet m2
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GeneralRoom and bed type depend on availability check-in, Balcony, Square meters - 32, Square feet - 344, Ocean view, Wheelchair accessible, No rollaway/extra beds, Free cribs/infant beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 1, Bed count maximum 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Krystal Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Krystal Cancun starts from $172 per night with includes Business Services, Guest Services, Entertainment, TV, Security/Safety, Eco Friendly, Hot Tub, Laundry, Wellness Facilities, Air Conditioner, Pool, Sports/Activities, Toiletries, Kitchen, Parking, Bedding/Linens, Restaurant, Bar, Breakfast, Child Friendly, Heating, Internet, Spa, View, Wheelchair Accessible, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Krystal Cancun is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Krystal Cancun indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
