Hotel Zihua Caracol | Hotel in Zihuatanejo

| 7.4 (248 Reviews) |  1 Bathroom
Playa la Madera Hotel | Hotel Zihua Caracol

Hotel in Playa la Madera, Zihuatanejo

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and a garden are onsite.
Hotel Zihua Caracol offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Restaurant
Bar
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Toilet paper
  • Soap
  • Private bathroom
  • Shower
  • Shampoo
Bedroom
  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Safe
  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Individually furnished
Breakfast
  • Full breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 150 for adults and MXN 105 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
Parking
  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Free uncovered self parking on site
Accessibility
  • Well-lit path to entrance
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Jet skiing
  • Golfing
  • Hiking/biking trails
  • Beach access
  • Snorkeling
  • Ecotours
  • Mountain biking
  • Outdoor pool
Entertainment
  • 30-inch TV
  • Cable channels
General
  • Banquet hall
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Daily housekeeping
  • Multilingual staff
  • 24-hour front desk
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Terrace

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 10 pm early check-in fee: mxn 500 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 1 year old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately mxn 150 for adults and mxn 105 for children early check-in fee: mxn 500 (subject to availability) a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

donna
Mar 27, 2026 12:15:11 AM
Review Score:   8
Summary: yes
See All Reviews

Room Arrangement

Room Info Facilities
Suite King Size
Room Size: 388 square feet m2
1 King Bed
Suite King Size

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds
Room Size: 172 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Number of living rooms 0, Square feet - 172, Ping - 5, Number of bedrooms - 1, Shower only, Square meters - 16, Bed count minimum 2, Bed count maximum 2
Suite Familiar
Room Size: 452 square feet m2
2 King Bed and Double Bed
Suite Familiar

General

Square meters - 42, Number of bedrooms - 1, Partial ocean view, Ping - 13, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Standard Room King Size
Room Size: 388 square feet m2
1 King Bed
Standard Room King Size

General

Free WiFi, Tile flooring in room, Number of bedrooms - 1, Ping - 11, Free WiFi (limited) device count 2, Square meters - 36, Square feet - 388, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hotel Zihua Caracol has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Zihua Caracol starts from $167 per night with includes Laundry, Pool, Balcony/Terrace, Restaurant, Bar, Breakfast, Child Friendly, Parking, TV, Security/Safety, Business Services, Guest Services, Barbecue/Outdoor Cooking, Internet, Air Conditioner, Accessibility, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Zihua Caracol has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Zihua Caracol indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD167
You will be redirected to  
Hot Deal - It has been viewed 15 times today
Not the right fit? Check out our other properties in Playa la Madera
Casa Miss Mercedes, Calle Adelita, ground floor From US $76
         

10.0 (4 Reviews)
House
  • Air Conditioner
  • Security/Safety
  • Child Friendly
Casa Cerca del Mar From US $308
         

|
9.0 (10 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Sanka's Casita on Playa La Madera near Centro From US $358
         

|
10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Pool
Luxury Penthouse at Aura del Mar From US $413
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Bungalow Encanto From US $125
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Child Friendly
  • Internet
Casa Kaz: Penthouse 1 Bedroom From US $117
         

|
10.0 (1 Review)
Apartment
  • Air Conditioner
  • Pool
  • View
Paradise Retreat in Zihuatanejo From US $272
         

Panoramic ocean view From US $172
         

9.2 (29 Reviews)
Condo
  • Air Conditioner
  • Parking
  • Pool