Hotel 5 de Mayo | Hotel in Puebla

| 9.1 (3480 Reviews) |  5 Bathrooms  15 Guests
Historic Centre of Puebla Hotel | Hotel 5 de Mayo

Hotel in Historic Centre of Puebla, Puebla

Comfortable Accommodations

Hotel 5 de Mayo in Puebla offers family rooms with private bathrooms, work desks, and free WiFi. Each room includes a TV, sofa, and wardrobe, ensuring a pleasant stay.

Exceptional Facilities

Guests can enjoy a fitness center, sun terrace, restaurant, and bar. Additional amenities include a heated pool, hot tub, and spa bath. Free on-site private parking is available.

Dining Experience

The family-friendly restaurant serves Mexican cuisine in a modern and romantic ambiance. Breakfast includes continental and vegetarian options with juice and fruits. Brunch, lunch, dinner, and high tea are also available.

Convenient Location

Located 14 mi from Hermanos Serdán International Airport, the hotel is located in the city center. Nearby attractions include the Puebla Cathedral and the Zócalo.

Hotel 5 de Mayo is located in Puebla.

This 60 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Restaurant, Guest Services, and several others. This is a 4 star rated property and has over 3480 reviews with the average score of 9.1 . Coming to Puebla and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 60 Bedrooms Hotel if you want to learn more about this place in Puebla. These details are authentic, as they are provided by our partner, booking.com.

This Hotel 5 de Mayo in Puebla is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel 5 de Mayo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking garage
  • Private Parking
  • Parking on site
  • Free parking
  • Parking
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Raised toilet
Activities
  • Head massage
  • Hand massage
  • Massage
  • Fitness
  • Fitness center
  • Neck massage
  • Couples' massage
  • Full-body massage
  • Back massage
  • Foot massage
General
  • Wifi in all areas
  • Elevator
  • Safe
  • Hypoallergenic room available
  • Facilities for disabled guests
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Private check-in/out
  • Room service
  • Valet parking
  • Baggage storage
  • Dry cleaning
  • Concierge
  • Express check-in/out
  • 24-hour front desk
  • Tour desk
  • Grocery deliveries
  • Suit press
  • Laundry
  • Meeting/Banquet facilities
  • Ironing service
  • Business center
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Sun deck
Security/Safety
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
9.29
Location:
8.94
Staff:
9.15
Facilities:
9.18
Comfort:
9.36
Cleanliness:
9.37
Jessica Jazmín
Jan 27, 2026 08:00:00 AM
Review Score:   9
Mexico
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 60 m2
1 Queen bed(s) Bed
Deluxe King Room

Bathroom

Towels, Toilet, Shower cap, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Safety deposit box, Key card access, Smoke Alarm, Key access, Tile/Marble floor, Ironing facilities, Iron, Private entrance

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Seating area, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Walk-in closet, Linens, Extra long beds (> 80 inches)

Accessibility

Upper floors accessible by stairs only, Hearing accessible, Roll-in shower

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool cover, Heated pool, Shallow end, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Room with One King Bed & One Double Bed
Room Type: Twin
Room Size: 80 m2
1 Full bed(s) Bed
1 Queen bed(s) Bed
Deluxe Room with One King Bed & One Double Bed

Bathroom

Towels, Toilet, Shower cap, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Safety deposit box, Key card access, Smoke Alarm, Key access, Tile/Marble floor, Ironing facilities, Iron, Private entrance

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Seating area, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Walk-in closet, Linens, Extra long beds (> 80 inches)

Accessibility

Upper floors accessible by stairs only, Hearing accessible, Roll-in shower

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool cover, Heated pool, Shallow end, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Double or Twin Room
Room Type: Twin/Double
Room Size: 80 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Deluxe Double or Twin Room

Bathroom

Towels, Toilet, Shower cap, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Safety deposit box, Key card access, Smoke Alarm, Key access, Tile/Marble floor, Ironing facilities, Iron, Private entrance

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Seating area, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Walk-in closet, Linens, Extra long beds (> 80 inches)

Accessibility

Upper floors accessible by stairs only, Hearing accessible, Roll-in shower

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool cover, Heated pool, Shallow end, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
King Room with Two King Beds
Room Type: Twin
Room Size: 80 m2
2 Queen bed(s) Bed
King Room with Two King Beds

Bathroom

Towels, Toilet, Shower cap, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Safety deposit box, Key card access, Smoke Alarm, Key access, Tile/Marble floor, Ironing facilities, Iron, Private entrance

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Seating area, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Walk-in closet, Linens, Extra long beds (> 80 inches)

Accessibility

Upper floors accessible by stairs only, Hearing accessible, Roll-in shower

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool cover, Heated pool, Shallow end, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Suite with Spa Bath
Room Type: Suite
Room Size: 90 m2
1 Queen bed(s) Bed
Deluxe Suite with Spa Bath

Bathroom

Spa tub, Towels, Toilet, Shower cap, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower, Private bathroom, Body soap

General

Safety deposit box, Key card access, Smoke Alarm, Key access, Tile/Marble floor, Ironing facilities, Iron, Private entrance

Media & Technology

Flat-screen TV, Telephone, TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Living Area

Desk, Seating area, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Walk-in closet, Linens, Extra long beds (> 80 inches)

Accessibility

Upper floors accessible by stairs only, Entire unit wheelchair accessible, Roll-in shower, Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool cover, Heated pool, Shallow end, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel 5 de Mayo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Hotel 5 de Mayo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel 5 de Mayo starts from $72 per night with includes Wellness Facilities, Restaurant, Guest Services, Breakfast, Child Friendly, Laundry, Toiletries, Internet, Wheelchair Accessible, Parking, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bar, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel 5 de Mayo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel 5 de Mayo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.