Holiday Inn Express & Suites Downtown Ottawa East by IHG | Hotel in Ottawa

8.6 (2602 Reviews) |  1 Bathroom
Lowertown Hotel | Holiday Inn Express & Suites Downtown Ottawa East by IHG

Hotel in Lowertown, Ottawa

Hotel with an indoor pool, 9-minute walk to Byward Market Square
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East by IHG offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
  • Bathtub or shower
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Pillow menu
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Desk
  • Soundproofing
  • Phone
  • Free local calls
Breakfast
  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)
  • Refrigerator
  • Microwave
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18.00 per day; includes in/out privileges)
  • Limited onsite parking
Accessibility
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Braille signage
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
Activities
  • Indoor pool
  • 24-hour fitness center
Entertainment
  • Cable channels
  • Flat-screen TV
General
  • Conference space (1500 square feet)
  • 24-hour business center
  • Meeting rooms - 2
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Vending machine
  • ATM/banking services
  • French
  • English
  • Portuguese
  • Spanish
  • Chinese (Mandarin)
  • Smoke-free property
Guest Services
  • Microwave
  • Soundproofed rooms
  • Highchair
  • Snack bar/deli
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Dry cleaning service
  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Garden
  • Terrace
  • Picnic area

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Self parking fee: cad 18.00 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Weam
Jan 31, 2026 04:06:57 PM
Review Score:   10
Summary: The room was clean and spacious. We asked the front desk to give us a room with a nice wiew if possible, and they helped us to get it.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 2 Queen Beds, Accessible
Room Size: 323 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible

General

Ping - 9, Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Hand-held showerhead, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Square meters - 30, Height-adjustable showerhead, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, City View
Room Size: 323 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, City View

General

Ping - 9, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Portable shower seat, Square meters - 30, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Access Tub)
Room Size: 323 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible (Access Tub)

General

Ping - 9, Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Hand-held showerhead, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Square meters - 30, Height-adjustable showerhead, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Ping - 9, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Outdoor spaces not available, Square meters - 30, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Suite, 1 King Bed

General

Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Grab bar - in bathtub, Square feet - 344, Wheelchair accessible, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Ping - 10, Lowered peephole/view port in door, Square meters - 32, Portable shower seat, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room
Room Size: 323 square feet m2
1 Twin Bed
Standard Room

General

Number of living rooms 0, Ping - 9, Grab bar - in shower, Room and bed type depend on availability check-in, Grab bar - in bathtub, Square feet - 323, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Portable shower seat, Square meters - 30, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Lowertown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Lowertown hotel have a swimming pool?

Yes, this Lowertown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lowertown hotel?

Best-rates for the Lowertown hotel starts from $137 per night with includes Toiletries, Balcony/Terrace, Bedding/Linens, Guest Services, Entertainment, Kitchen, Air Conditioner, Parking, TV, Internet, Laundry, Wheelchair Accessible, Breakfast, Child Friendly, Business Services, Wellness Facilities, Pool, Accessibility, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lowertown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lowertown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lowertown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lowertown hotel?

Based on the information reported by the owner or manager, the Lowertown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lowertown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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