Hilton Garden Inn San Jose Airport City Mall | Hotel in Alajuela

| 9.0 (1578 Reviews) |   Pet Friendly  1 Bathroom
Alajuela Hotel | Hilton Garden Inn San Jose Airport City Mall

Hotel in Alajuela

Hotel connected to a shopping center in Alajuela with free parking
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Change of towels is available on request.
Hilton Garden Inn San Jose Airport City Mall offers 149 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Hair dryer
  • Designer toiletries
  • Toothbrush and toothpaste (on request)
  • Soap
  • Toilet paper
  • Towels
  • Rainfall showerhead
Bedroom
  • Air conditioning
  • Hypo-allergenic bedding
  • Bed sheets
  • Laptop-friendly workspace
  • Laptop-compatible safe
  • Desk
  • Soundproofing
  • Connecting rooms available
  • Mobile key entry
  • Phone
  • Desk chair
Breakfast
  • 1 poolside bar and 1 bar
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 20-25 for adults and USD 10-15 for children
  • 1 restaurant
  • Coffee/tea maker
  • Free bottled water
Parking
  • Airport shuttle at scheduled times
  • Free roundtrip airport shuttle from 4:00 AM - 1:00 AM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
Accessibility
  • 6 on-site accessible parking spaces
  • Elevator
  • Wheelchair-accessible path to elevator
  • Braille signage
  • Wheelchairs available on site
  • Area rugs in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible restaurant
  • Tile flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible vanity height (inches): 59
  • Elevator door width (inches): 59
  • Well-lit path to entrance
  • Visual fire alarm
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Doorbell and phone notification
  • Wheelchair-accessible bathroom vanity
Activities
  • Casino
  • Health/beauty spa
  • Shopping mall
  • Outdoor pool
  • Shopping
  • 24-hour fitness center
Entertainment
  • Cable channels
  • 55-inch flat-screen TV
  • Premium channels
General
  • Coworking space
  • Conference center (2054 square feet of space)
  • Meeting rooms - 6
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Grocery/convenience store
  • Ballroom
  • Reception hall
  • ATM/banking services
  • Gift shop/newsstand
  • English
  • Portuguese
  • Spanish
  • Romance packages available
  • Couples dining
  • Smoke-free property
  • TV in lobby
Guest Services
  • Outdoor pool
  • Grocery/convenience store
  • Soundproofed rooms
  • Fence around the pool
  • Dry cleaning service
  • Change of towels (on request)
  • Tour/ticket assistance
  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Nature reserve
  • Pool umbrellas
  • Pool sun loungers

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately usd 20 to 25 for adults, and usd 10 to 15 for children pet fee: usd 50 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 77 lbs per pet) food and water bowls and an off-leash area are available pets allowed for an extra charge of usd 50 per accommodation, per stay service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay and paypal property registration number 99286738 property registration number 99286738 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

laurel
Jan 29, 2026 10:15:56 PM
Review Score:   8
Summary: Room was spotless. Staff was excellent! Accessible room needs a way to keep the door open while you push a wheelchair in or out.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed, Accessible (Roll-In Shower)
Room Size: 544 square feet m2
1 King Bed
Room, 1 King Bed, Accessible (Roll-In Shower)

General

Square feet - 544, Square meters - 51, Private bathroom, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Location - top floor, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 Queen Bed, Mountain View
Room Size: 344 square feet m2
1 Queen Bed
Room, 1 Queen Bed, Mountain View

General

Square meters - 32, Private bathroom, Rollaway/extra beds (free), Location - top floor, Square feet - 344, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds, Ping - 10
Room, 2 Double Beds
Room Size: 356 square feet m2
2 Double Beds
Room, 2 Double Beds

General

Private bathroom, No rollaway/extra beds, Ping - 10.0, Square feet - 356, Bed count minimum 2, Square meters - 33, City view, Free cribs/infant beds, Bed count maximum 2
Room, 2 Double Beds, Mountain View
Room Size: 344 square feet m2
2 Double Beds
Room, 2 Double Beds, Mountain View

General

Square meters - 32, Private bathroom, No rollaway/extra beds, Location - top floor, Square feet - 344, Mountain view, Bed count minimum 2, Free cribs/infant beds, Ping - 10, Bed count maximum 2
Suite, 1 Bedroom
Room Size: 678 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Square feet - 678, Dining table, Sofa bed, Location - top floor, Extra bed count 1, Separate dining area, Free cribs/infant beds, Ping - 19, Square meters - 63, Private bathroom, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed, Accessible (Roll-In Shower)
Room Size: 544 square feet m2
1 King Bed
Room, 1 King Bed, Accessible (Roll-In Shower)

General

Square feet - 544, Square meters - 51, Private bathroom, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Location - top floor, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 Queen Bed
Room Size: 344 square feet m2
1 Queen Bed
Room, 1 Queen Bed

General

Square meters - 32, Outdoor spaces not available, Private bathroom, Rollaway/extra beds (free), Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds, Ping - 10

FAQ's

Is this Alajuela hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alajuela hotel have a swimming pool?

Yes, this Alajuela hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alajuela hotel?

Best-rates for the Alajuela hotel starts from $191 per night with includes Restaurant, Entertainment, Accessibility, Security/Safety, Sports/Activities, Internet, Laundry, Air Conditioner, Pet Friendly, Pool, Wheelchair Accessible, Business Services, Wellness Facilities, Breakfast, Child Friendly, Kitchen, Parking, Transportation/Shuttle, Bedding/Linens, Bar, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alajuela hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alajuela hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alajuela hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alajuela hotel?

Based on the information reported by the owner or manager, the Alajuela hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alajuela hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD191
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