Fairmont Empress | Hotel in Victoria

| 9.2 (2457 Reviews) |  1 Bathroom
Inner Harbour Hotel | Fairmont Empress

Hotel in Inner Harbour, Victoria

Edwardian Victoria hotel connected to the convention center, steps from Maritime Museum of British Columbia
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Bathtub or shower
  • Toothbrush and toothpaste (on request)
  • Towels
  • Designer toiletries
Bedroom
  • Bed sheets
  • Air conditioning
  • Down comforter
  • Premium bedding
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Portable fan
  • Pillow-top mattress
  • Safe
  • Water-efficient showers only
  • Energy-saving switches
  • Window screens
  • Free newspapers
  • Iron/ironing board
  • Slippers
  • Eco-friendly cleaning products provided
  • Desk
  • Laptop-friendly workspace
  • Recycling
  • Desk chair
  • Phone
  • LED light bulbs
Breakfast
  • 2 restaurants
  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 20-40 for adults and CAD 10-20 for children
  • 1 bar
  • Coffee/tea in common area(s)
  • Coffee/tea maker
  • Minibar
  • Electric kettle
Parking
  • Ferry terminal shuttle (surcharge)
  • Self parking on site (CAD 37.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Limo/town car service
  • Cruise terminal shuttle (surcharge)
  • Valet parking on site (CAD 51.00 per day; includes in/out privileges)
Accessibility
  • This property does not have elevators
Activities
  • Kayaking
  • Golf lessons
  • Sailing
  • Scooter/moped rentals
  • Mountain biking
  • Ecotours
  • Hiking/biking trails
  • Whale watching
  • Golfing
  • Designer stores
  • Indoor pool
  • Steam room
  • Bike parking
  • Children's pool
  • Art gallery
  • Shopping mall
  • Full-service spa
  • Fitness center
  • Bicycle rentals
  • Sauna
  • Shopping
  • Hot tub
Entertainment
  • Pay movies
  • Cable channels
  • 32-inch flat-screen TV
General
  • Conference center (22600 square feet of space)
  • Meeting rooms
  • 24-hour business center
  • Banquet hall
  • Gift shop/newsstand
  • Vending machine
  • Ballroom
  • Water dispenser
  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • German
  • Portuguese
  • Arabic
  • Danish
  • French
  • Filipino
  • Russian
  • Malay
  • Italian
  • English
  • Korean
  • Japanese
  • Spanish
  • Chinese (Mandarin)
  • 100% renewable energy
  • Vegan dining options
  • Local artist showcase
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware only
  • Reusable cups only
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • Locally-owned & organized tours & activities
  • At least 80% of food locally-sourced
  • No plastic coffee stirrers
  • No plastic soda bottles
  • At least 80% organic food
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Vegetarian dining options
  • At least 80% lighting from LEDs
Guest Services
  • Indoor pool
  • Laundry facilities
  • Children's pool
  • Tour/ticket assistance
  • Laundry facilities
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • 24-hour front desk
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Hair salon
  • Change of towels (on request)
Internet
  • Available in all rooms: WiFi (CAD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Picnic area
  • Garden
  • Terrace
  • Vegetable garden
Spa
  • Massage - deep-tissue
  • Body scrubs
  • 11 treatment rooms
  • Aromatherapy
  • Massage - hot stone
  • Facials
  • Manicures and pedicures
  • Steam room
  • Massage/treatment rooms
  • Couples treatment room(s)
  • Massage - prenatal
  • Body treatments
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Body wraps
  • Hot tub
  • Massage - sports
  • Hot springs/mineral springs
  • Massage - Swedish

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 19
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately cad 20 to 40 for adults, and cad 10 to 20 for children fee for in-room wireless internet: cad 14.95 per night (rates may vary) self parking fee: cad 37.00 per day (in/out privileges) valet parking fee: cad 51.00 per day (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation the photos are representative of rooms offered and may differ from the actual room received. this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses solar energy, plus a grey water recycling system

Reviews

Oxana
Dec 1, 2025 04:49:54 AM
Review Score:   8
Summary: Wet slow check in more staff would be great fir check-ins on busy weekend, otherwise outstanding stay
See All Reviews

Room Arrangement

Room Info Facilities
Fairmont Gold Deluxe City View 2 Queen
Room Size: 377 square feet m2
2 Queen Beds
Fairmont Gold Deluxe City View 2 Queen

General

Pet-friendly room, Number of living rooms 0, Executive level room, Ping - 10.59, Number of bedrooms - 0, Separate sitting area, Square feet - 377, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Fairmont Gold Deluxe Harbour View 1 King
Room Size: 323 square feet m2
1 King Bed
Fairmont Gold Deluxe Harbour View 1 King

General

Pet-friendly room, Number of living rooms 0, Square meters - 30, Executive level room, Number of bedrooms - 0, Harbor view, Ping - 9.08, Separate sitting area, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Fairmont Gold One Bedroom Suite City View 1 King
Room Size: 522 square feet m2
1 King Bed
Fairmont Gold One Bedroom Suite City View 1 King

General

Pet-friendly room, Number of living rooms 0, Square feet - 522, IndRm-RenoRecent-Year 2014, Executive level room, Number of bedrooms - 1, Ping - 14.67, Square meters - 49, Bed count minimum 1, Bed count maximum 1
Fairmont Harbour View 1 Queen
Room Size: 280 square feet m2
1 Queen Bed
Fairmont Harbour View 1 Queen

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Harbor view, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Ping - 7.87
Fairmont City View 1 Queen
Room Size: 280 square feet m2
1 Queen Bed
Fairmont City View 1 Queen

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Deluxe Harbour View 1 King
Room Size: 382 square feet m2
1 King Bed
Deluxe Harbour View 1 King

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Harbor view, Square feet - 382, Pets not allowed, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Fairmont Gold Harbour View Executive Suite 1 King
Room Size: 419 square feet m2
1 King Bed
Fairmont Gold Harbour View Executive Suite 1 King

General

Number of living rooms 0, Executive level room, Square feet - 419, Harbor view, Number of bedrooms - 1, Square meters - 39, Ping - 12, Bed count minimum 1, Bed count maximum 1
Deluxe City View 1 King
Room Size: 382 square feet m2
1 King Bed
Deluxe City View 1 King

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
One Bedroom Harbour View Suite 1 King
Room Size: 548 square feet m2
1 King Bed
One Bedroom Harbour View Suite 1 King

General

Number of living rooms 0, Square meters - 51, Ping - 15, Square feet - 548, Harbor view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite City View 1 King
Room Size: 452 square feet m2
1 King Bed
Junior Suite City View 1 King

General

Pet-friendly room, Square meters - 42, Number of living rooms 0, Number of bedrooms - 1, Separate sitting area, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view
Executive Suite City View 2 Queen
Room Size: 409 square feet m2
2 Queen Beds
Executive Suite City View 2 Queen

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 2, City view, Bed count maximum 2
Fairmont Gold Deluxe City View 1 King
Room Size: 377 square feet m2
1 King Bed
Fairmont Gold Deluxe City View 1 King

General

Pet-friendly room, Number of living rooms 0, Executive level room, Ping - 10.59, Number of bedrooms - 0, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 King
Room Size: 301 square feet m2
1 King Bed
Fairmont Gold City View 1 King

General

Pet-friendly room, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 Queen
Room Size: 301 square feet m2
1 Queen Bed
Fairmont Gold City View 1 Queen

General

Ping - 8, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite City View 1 King
Room Size: 474 square feet m2
1 King Bed
Executive Suite City View 1 King

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 13.32, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, City view
Fairmont Gold Harbour View 1 King
Room Size: 323 square feet m2
1 King Bed
Fairmont Gold Harbour View 1 King

General

Pet-friendly room, Number of living rooms 0, Ping - 9, Square meters - 30, IndRm-RenoRecent-Year 2014, Executive level room, Number of bedrooms - 0, Harbor view, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Signature Harbour View 1 King
Room Size: 344 square feet m2
1 King Bed
Signature Harbour View 1 King

General

Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Harbor view, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Deluxe City View 2 Queen
Room Size: 334 square feet m2
2 Queen Beds
Deluxe City View 2 Queen

General

Pet-friendly room, Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Separate sitting area, Square feet - 334, Bed count minimum 2, City view, Bed count maximum 2
Fairmont City View 2 Double
Room Size: 240 square feet m2
2 Double Beds
Fairmont City View 2 Double

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Square feet - 240, Bed count minimum 2, Square meters - 22, City view, Bed count maximum 2
Deluxe Harbour View 1 Queen
Room Size: 344 square feet m2
1 Queen Bed
Deluxe Harbour View 1 Queen

General

Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Harbor view, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
One Bedroom Suite City View 1 King
Room Size: 549 square feet m2
1 King Bed
One Bedroom Suite City View 1 King

General

Pet-friendly room, Number of living rooms 0, Square meters - 51, Square feet - 549, Number of bedrooms - 1, Ping - 15.43, Bed count minimum 1, Bed count maximum 1, City view
Deluxe City View 1 Queen
Room Size: 382 square feet m2
1 Queen Bed
Deluxe City View 1 Queen

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 10.74, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Harbour View 2 Queen
Room Size: 376 square feet m2
2 Queen Beds
Deluxe Harbour View 2 Queen

General

Number of living rooms 0, Number of bedrooms - 0, Harbor view, Ping - 11, Square meters - 35, Bed count minimum 2, Square feet - 376, Bed count maximum 2
Fairmont City View 1 King
Room Size: 280 square feet m2
1 King Bed
Fairmont City View 1 King

General

Pet-friendly room, Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
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Nightly rates from:
USD US $194
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