Is this Eagle Ridge Pet-Friendly Chalet pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eagle Ridge Pet-Friendly Chalet?

Check-in time for Eagle Ridge Pet-Friendly Chalet starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eagle Ridge Pet-Friendly Chalet have a swimming pool?

No, this Eagle Ridge Pet-Friendly Chalet does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eagle Ridge Pet-Friendly Chalet?

Best-rates for the Eagle Ridge Pet-Friendly Chalet starts from $450 per night with includes Parking, Pet Friendly, Security/Safety, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Eagle Ridge Pet-Friendly Chalet a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the ski chalet has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eagle Ridge Pet-Friendly Chalet wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eagle Ridge Pet-Friendly Chalet has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eagle Ridge Pet-Friendly Chalet?

Based on the information reported by the owner or manager, the Eagle Ridge Pet-Friendly Chalet indicates 1 day stay policy at this ski chalet. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eagle Ridge Pet-Friendly Chalet?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Eagle Ridge Pet-Friendly Chalet | Ski Chalet in Big White

| 7.0 (1 Review) | Pet Friendly 3 Bedrooms 3 Bathrooms 8 Guests

Snow Pine Estates Ski Chalet | Eagle Ridge Pet-Friendly Chalet

3 Bedroom Ski Chalet in Snow Pine Estates, Big White

Both free Wifi and private parking are accessible at Eagle Ridge Pet-Friendly Chalet free of charge. The chalet consists of 3 separate bedrooms, 3 bathrooms, and a living room. The accommodation is non-smoking. Kelowna International Airport is 36 miles from the property.

Eagle Ridge Pet-Friendly Chalet is located in Big White.

This 3 Bedrooms Ski Chalet is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Internet, Parking, and several others. This is a 4 star rated property and has over 1 review with the average score of 7 . Coming to Big White and needing a place to stay? Be it for work or for leisure, consider staying at this Ski Chalet for your next visit, you will surely love it.

You can check the reviews and description of this 3 Bedrooms Ski Chalet if you want to learn more about this place in Big White. These details are authentic, as they are provided by our partner, booking.com.

This Eagle Ridge Pet-Friendly Chalet in Big White is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eagle Ridge Pet-Friendly Chalet”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Ski Chalet, please let us know.

Amenities

Parking

Pet Friendly

Security/Safety

Internet

Facility Overview

Parking

Parking on site

Parking

Free parking

Private Parking

General

Pet friendly

Wifi in all areas

Smoke-free property

Internet

Wifi

Internet

Free Wifi

Policies

Check-in

The minimum age for check-in is 25

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Please note that pets will incur an additional charge of cad 100 per stay, please note that a maximum of 1 pet is allowed per booking.

Reviews

Ann

Jan 6, 2025 08:00:00 AM

Review Score: 7

Canada

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: On a positive note, I want to commend Ben and Jude at Big White Chalets for their exceptional support. We spoke to them directly and they went above and beyond to address my questions and provide professional assistance, despite my booking being through Booking.com. They handled my inquiries about pets with kindness and professionalism, effectively resolving our concerns and ensuring our family gathering could go ahead. Without their help, we would have likely canceled our reservation due to the poor handling by Booking.com. In the future, I will be booking directly with Big White Chalets as we enjoyed our stay once there, and the chalet was well laid out and equipped for our needs, get together, and furry family members (they loved snoozing by the beautiful fireplace.)

Negative: I strongly advise against booking this chalet through Booking.com. My experience with their services was far from satisfactory. The booking terms were incomplete, and rather than enjoying a smooth booking process, I found myself making multiple calls to their customer service center, totaling 4.5 hours on the phone, all without getting any clear answers. The customer service was incredibly frustrating—they had long wait times, transferred my calls multiple times, and even hung up casually when they didn't have the information I needed. I had specific questions regarding their pet policies, including which pets were allowed and the associated fees. Unfortunately, important details were not clearly outlined on their website prior to my nonrefundable payment, and they subsequently changed the fine print after my booking was confirmed, only informing me of these changes afterward. They also had incorrect information on our guest list, which they eventually corrected, but they neglected to address the pet-related questions. This left us in a difficult situation during a peak travel season, with limited availability—could we travel with our pets? Yes or no? How many? Would we face fines for having our pets? No one could provide a definitive answer! The last thing I wanted was to spend hours on the phone trying to resolve these issues just before the holidays. I have screenshots ready should Booking.com wish to discuss their customer service further. The level of care I received was among the worst I've experienced, even worse than a decade ago when I had a terrible customer service experience with Direct Energy.

Summary: Property otherwise was lovely we had everything we needed for a lovely holiday with all ages.

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Room Arrangement

Room Info	Facilities
Three-Bedroom Chalet Room Type: Chalet Room Size: 182 m² 1 Queen bed(s) Bed 1 Bunk bed Bed 1 King bed(s) Bed	Bathroom Private bathroom

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Eagle Ridge Pet-Friendly Chalet | Ski Chalet in Big White

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3 Bedroom Ski Chalet in Snow Pine Estates, Big White

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